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Before you can make an online booking, you must have registered your details and created an account

How to register and create your account

• Select register, this will take you to the CREATE A NEW ACCOUNT page
• Specify a User name to use when you log on to your account. This will need to be a minimum of six characters.
• Specify and confirm your email address. This will replace any email address that we hold for you.
• Specify your Membership Card number.
• Choose a Security question.
• Specify your Security question answer.
• Select register
• If your registration is successful, you will receive an activation email.
• Select the activation link in your email.
• You will be taken to the ACCOUNT ACTIVATION page.
• Your User name will already be populated.
• Answer the Security question.
• Specify and confirm your Password.
• Select activate.
• Your account is now active and you can start to make online bookings.

How to make an online booking

You can book your chosen classes up to 7 days in advance.

• You can book a Group Exercise Class.
• From within the Search panel, select Classes.
• Select a Site.
• Select a Class.
• Select the Date for your chosen Class.
• Select the From time. Select the nearest hour for your class, it will then show the correct time of the class once searched e.g. 10:15 or 10:30am
• Select the To time. Select the nearest hour and the search will then show the class at the correct time.
• Select the Duration of your chosen Class.
• Select search.
• Add your activity or class to your basket by selecting the corresponding basket icon.
• You can add multiple class bookings yourself by using the search menu again. This will summarise the bookings you wish to make in the middle of the screen.
• When you are finished with your class bookings select checkout.
• Then to finally confirm select Make bookings.
• To print a copy of your booking confirmation, select Print receipt.

How to cancel an online booking

When you are logged into your account

• Go to the Account History tab (2nd tab).
• Below, click the site where your class is taking place.
• You will see a list of the activities you have booked
• Next to each class booking is a small red box with a cross in it.
• Click on this box to cancel your booking.
• Your booking is now removed from our session register.

Frequently asked questions

I can select the class that I want, but why is the time that I want not listed?

If your preferred time is not listed in your search results, then your chosen class is unavailable for that time.

Can I see the bookings that I have made?

Yes, select Account Historyand you will be able to see all of your bookings.

Is there a limit to the number of bookings that I can make?

You can make up to 14 online bookings in any 7 day period